1. Introduction

Welcome to Introtek! These Terms of Service (“Terms”) govern your use of our website located at https://introtek.co.za (the “Site”) and the services we offer. When you access or use our Site, you agree to comply with and accept these Terms. If you do not agree with these Terms, please do not use our Site.

2. Updates to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

3. User Accounts

To access certain features of our Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account.

4. Acceptable Use

You agree to use our Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.

5. Prohibited Activities

You are prohibited from:

  • Using the Site for any illegal purpose or to solicit others to perform or participate in any unlawful acts.
  • Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
  • Uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site or any related website.
  • Collecting or tracking the personal information of others.
  • Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Introtek or its content suppliers and is protected by international copyright laws. You may not use, reproduce, or distribute any content from our Site without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Introtek shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

(i) your use or inability to use the Site

(ii) any unauthorised access to or use of our servers and/or any personal information stored therein

(iii) any interruption or cessation of transmission to or from the Site

(iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party

(v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.

8. Indemnification

You agree to indemnify, defend, and hold harmless Introtek and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

9. Termination

We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability. This shall be under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Site.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the South African Arbitration Association. The arbitration shall take place in South Africa. The arbitrator’s decision will be binding and can be entered as a judgment in any court with the proper authority.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: info@introtek.co.za

13. Miscellaneous

These Terms and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. They govern your use of the Site, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

By using our Site, you confirm that you have read, understood, and agree to follow these Terms of Service.